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Freight Service Clerk in Sharjah - United Arab Emirates

Experience: 2 - 3 yrs. | Opening: 2
Education:Basic - Any Graduation
Nationality: Any Nationality
Industry Type: Logistics / Transportation / Warehousing / Courier
Other Benefits:As Per UAE Labor Law
Functional Area:Logistics / Supply Chain Jun 6, 2021


Job Description

Support the operational activities of the Logistics Services Division by planning and coordinating customer; files, invoicing and documentation/data entry. Coordinating activity of messengers ensuring optimum customer satisfaction.

• Liaises with sales team and customers/customer service daily.
• Ensures timely execution of all shipments and related documentation.
• Provides timely updates to customers/customer services on estimate arrival and dispatch timings updating as and when required.
• Completes shipments files to include final invoicing within appropriate timelines.
• Administers accurately the handling of all shipment files, system backup and communications.
• Coordinate with Overseas Agents on routing orders and communicate shipment particular and service levels.
• Liaise with stakeholders including Operations, Customers, Group Business Services,
• Shipping Lines/Agents, Government Entities and Customs in the execution of the Division’s Business Development.
• Operate in line with Standard Operating Procedures (SOP) of the Division and request development as and when required by customers.
• Work in compliance with all Government and Ministry statutory laws, initiatives and policies.
• Adhere to safe operation and compliance of the Division/Group Policies.
• Performs other duties as required.

Quality, Health and Safety, and Environment
• Strictly follows Company’s policies and procedures and applicable laws and regulations to protect and maintain the health and safety of oneself, others, and the environment adopted by the Company.
• Promptly reports any possible violations on the Company’s health and safety policies and procedures.


Desired Candidate Profile

• U.A.E driving license an advantage (driving license recognized by UAE)
• Minimum of 3 Years in Freight Operations / Logistics Industry
• (preferably within the Middle East Region)
• Strong IT system knowledge and skills including knowledge and understanding on the specialty systems such as Cargowise, SAP & Customer data systems.
• Advanced excel user.


Keyword: Logistics Services
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